Privacy policy
Last Updated: May 3, 2026
At Jenuine Beauty, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. This Privacy Policy applies to Jenuine Beauty.
Jenuine Beauty operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number, shipping and billing address
- Payment information: processed securely through third-party providers (we do not store full payment details)
- Account information: login details, preferences, and settings
- Order information: products viewed, added to cart, or purchased
- Customer support information: messages or inquiries you send to us
- Device information: IP address, browser type, and device data
- Usage information: how you interact with our website
How We Collect Your Information
We collect information:
- Directly from you (when you make a purchase or contact us)
- Automatically through cookies and similar technologies
- From Shopify and trusted service providers
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you opt in)
- Prevent fraud and maintain security
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- Marketing and analytics providers
These third parties only use your information to perform necessary services.
Cookies & Tracking
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic
- Remember your preferences
You can disable cookies in your browser settings at any time.
Shopify & Third-Party Services
Our store is hosted by Shopify. Shopify may collect and process personal information to provide and improve their services.
We may also use third-party tools for analytics, advertising, and marketing. These services have their own privacy policies, and we encourage you to review them.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
We aim to respond within 24–48 hours.